1.- PERSONAL IDENTIFICATION INFORMATION
We can collect personal identification information on users in several ways, including, among others:
1.- Users visit our site, register, subscribe to the newsletter, fill in a form and interact with other activities, services, characteristics or resources we make available on our website.
2.- Users may be asked to give their name, email address, postal code, phone number and credit card information, when necessary. However, users may visit our website anonymously. We shall only collect personal identification information on users if they voluntarily send us said information. Users always have the right to refuse to provide personal identification information, although it may mean they cannot participate in certain activities associated with the site.
Users always have the right to refuse to provide personal identification information, although it may mean they cannot participate in certain activities associated with the site.
2.- NON-PERSONAL IDENTIFICATION INFORMATION
We may collect non-personal identification information on users every time they interact with our website. The non-personal identification information may include their browser, type of device and technical information on the means they use to connect to our site, such as their operating system or Internet service provider, or similar information.
3.- WEB BROWSER COOKIES
What are cookies?
Cookies are tiny information packets that the website sends to your device in order to identify and compile information on your visits, allowing us to improve your experience on the site.
In any case, you may block cookies on your browser or install an ad-on in your browser to deactivate them. However, if you do, please take into account that the website may not work properly or you may only have access to certain functions.
If you are a registered customer or initiate an order through our online shop, cookies will allow you to access your user account or make the purchase.
4. HOW WE USE THE INFORMATION COLLECTED
VANELE shall collect and use personal information from users for the following purposes:
1.- To improve customer service. Information you provide helps us to address customer service requests and support needs more efficiently.
2.- To send periodic emails (newsletters). We may use your email address to send you user information and updates regarding your order.
3.- To respond to your questions and/or requests. If the user decides to sign up to our mailing list, they will receive emails that may include news on the company, updates, related products or service information, etc.
If the user would like to unsubscribe from future emails at any time, we include detailed information on how to cancel their subscription at the bottom of each email we send, or users can contact us directly through the site.
5. HOW DO WE PROTECT YOUR INFORMATION
We employ appropriate practices to collect, store and process data and security measures to protect your personal information, username, password, information on operations and data stored on our website from unauthorised access, alteration, dissemination or destruction.
6. SHARING YOUR PERSONAL INFORMATION
We do not sell, trade or exchange personal identification information to third parties. We may share generic aggregate demographic information not linked to any personal identification information on visitors and users with our commercial partners, trusted affiliates and advertisers for the aforementioned purposes.
7. THIRD-PARTY WEBSITES
Users may find advertising or other content on our website with links to the services and websites of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We have no control over the content or the links that appear on the sites and we are not responsible for the practices employed by said sites that link to or from our site.
Moreover, these sites or services, including the content and links, may change at any time and may have their own privacy and customer service policies. Any browsing or interaction with other websites, including those that link to our site, shall be subject to the terms and policies of the site in question.
10. ACCEPTANCE OF THESE TERMS
By using this website, you are accepting this policy. If you do not agree with this policy, please do not use this site. Continuing to do so after changes to this policy have been posted shall be construed as acceptance of said changes.
11. CONTACT US